Privacy Policy 

Effective Date: November 11, 2026 

1. Introduction
   Welcome to our Online Keen Listening & Reflective Summarizing service. We are deeply committed to protecting your privacy and ensuring the absolute confidentiality of our sessions. This Privacy Policy explains how we handle, store, and safeguard your personal information when you use our website, book our services, or fill out our custom forms. 

2. Information We Collect
   We collect only the essential information required to deliver a high-quality listening wellness and reflective summarizing experience. This includes: 

• Contact Information: Your name and email address provided during booking. 

• Session Notes: Brief, reflective summaries or non-clinical notes used solely to track your progress across sessions. 

• Payment Information: All payments are processed securely through our third-party payment gateway, Paystack. We do not store or have access to your credit/debit card numbers. 

How We Use Your Information
Your data is used strictly to: 

• Schedule, manage, and conduct your online listening sessions. 

• Process payment transactions via Paystack. 

• Send you direct communication regarding your appointments.
  We will never sell, rent, or trade your personal information with any third-party marketing companies. 

Confidentiality & Data Security
What you share during our listening sessions is completely confidential. All information collected through our Wix forms is encrypted and securely stored. We maintain strict organizational boundaries to ensure no unauthorized individuals can access your session data. 

1. International Data & Compliance
   Because we serve clients globally, we handle data in alignment with international privacy standards, including Europe's General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By ticking our consent box, you agree to the processing of your information for the sole purpose of the sessions. 

2. Your Rights
   You have the right to request access to any personal data we hold about you, request corrections, or ask us to permanently delete your contact records from our database at any time. 

3. Contact Us
   If you have any questions about this Privacy Policy or how your data is handled, please reach out to us via the contact form on our website. 

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