Disclaimer & Terms of Service: By booking a session on Warmly Heard, you explicitly acknowledge and agree to the following terms: 

• Privacy & Confidentiality: We maintain a strict zero-recording policy. However, your Confidant reserves the right to break confidentiality if a client makes explicit threats of imminent physical harm to themselves or others during a live session. 

1. Nature of Service: Warmly Heard offers active, empathetic listening and reflective summarizing. This service is not professional psychotherapy, clinical counseling, medical diagnostics, or psychiatric crisis intervention. 

2. Emergency Protocol: This platform is not equipped to handle medical or psychiatric emergencies. If you are experiencing thoughts of self-harm, suicide, or severe psychological distress, please immediately contact emergency services or a local crisis hotline. 

3. Cancellation & Rescheduling: Because time slots are reserved exclusively for you, all bookings are non-refundable.